IBF-STS funded
4 CPD hours
Half Day
Dates
Duration
CPD Hours
Program Fee
Pick a date that works for you. A confirmation email with venue details will be sent closer to the date
No open dates found for this course.
Financial professionals are trusted with some of the most sensitive information in people’s lives — account details, financial goals, family situations. That trust is only as strong as the security practices behind it. Yet most cybersecurity training focuses on what IT teams should do. This workshop focuses on what you, as a client-facing professional, need to do every day to keep that data safe.
This is a practical, case-driven half day. You’ll investigate real breach scenarios, identify the human errors that made them possible, and leave with a set of clear habits and client-ready talking points. No technical background required — just a willingness to take data security seriously as a professional responsibility, not just a compliance checkbox.
95%
of cybersecurity breaches involve human error
IBM Security, 2023
S$2.6M
average cost of a data breach in Singapore
IBM Security, 2023
72%
of clients say data security affects their trust in advisors
Deloitte, 2022
Private Bankers
Wealth Managers
Financial Advisors
Retail Bankers
What will you walk away with?
A sharper eye for cyber threats — phishing, malware, insider risks — through real financial-services case analysis, so you can spot the warning signs before they become breaches.
A working understanding of where the weak links in client data handling tend to be — and the habit of checking for them in your own daily workflow.
Confidence to explain data-protection practices to clients in plain language that builds trust rather than creating anxiety.
A personal accountability commitment: one specific behaviour change you'll make to strengthen your role as the human layer of your organisation's security.
A stronger professional awareness of your responsibilities under data privacy regulations relevant to Singapore's financial sector.
What does the program cover?
1. Cyber Investigator HAT — Starting Exercise
- Recognise common cyber threats— phishing, malware, and insider leaks — through real-world mini scenarios drawn from financial services.
- Assess each case by threat type, potential impact, and preventability to sharpen your risk instincts.
- Work with your team to identify which threats pose the greatest danger and discuss preventive actions you can take.
2. Cyber Investigator HAT — Spot the Weak Links
- Analyse a real financial-services breach to uncover the human and system-level weaknesses that made it possible.
- Identify the key red flags that were missed, the control failures that enabled the breach, and what could have stopped it.
- Discuss practical steps you can take to detect and stop similar threats before they escalate.
3. Client-Facing Banker HAT — Beyond Firewalls
- Translate complex cybersecurity principles into simple, client-friendly language — no jargon, no anxiety.
- Practice explaining safe digital habits and preventive measures naturally during client interactions.
- Build confidence in promoting data security as a trust-building conversation, not a compliance disclaimer.
4. Client-Facing Banker HAT — Human Layer of Security
- Examine real-world breach cases to understand how human behaviour — not technology failures — drives the majority of security incidents.
- Identify the accountability gaps and reinforce personal responsibility in safeguarding client data.
- Apply best practices that strengthen you as the bank’s most important first line of defence.
5. Closing & Business Application
- Consolidate your key takeaways into actionable cybersecurity habits you’ll apply starting Monday.
Why attend this workshop?
This program is accredited under the IBF Standards Training Scheme (IBF-STS), which subsidises up to 70% of the program fee for eligible Singaporeans and Permanent Residents employed in the financial services sector.
TGS Reference Number:
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